Terms of Service

Clear, fair terms that protect both your business and ours. We believe in transparent relationships built on mutual understanding and respect.

Fair and transparent business terms
Mutual protection for all parties
Legally compliant and enforceable
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Last Updated: December 15, 2024

Introduction

Welcome to A1Sites. These Terms of Service ("Terms") govern your use of our website, services, and any related products or services we offer. By accessing our website at a1sites.net or engaging our services, you agree to be bound by these Terms.

These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and A1Sites ("Company," "we," "us," or "our"). If you do not agree with any part of these Terms, you must not use our services.

Acceptance of Terms

Agreement Formation

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. This agreement is formed when you:

  • Access or use our website or services
  • Create an account or sign up for our services
  • Submit a contact form or request a quote
  • Execute a service agreement or contract with us
  • Make a payment for our services

Capacity and Authority

You represent and warrant that you have the legal capacity and authority to enter into this agreement. If you are acting on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

Our Services

Service Offerings

A1Sites provides digital marketing services including but not limited to:

  • Website design and development
  • Search engine optimization (SEO)
  • Pay-per-click advertising management
  • Social media marketing
  • Content creation and marketing
  • Brand identity and logo design
  • Marketing automation setup
  • Analytics and reporting
  • Consulting and strategy services
  • Other related digital marketing services

Service Delivery

We will provide services according to the specifications outlined in your service agreement or project proposal. Service delivery is subject to:

  • Client cooperation and timely provision of required materials
  • Payment of applicable fees according to agreed terms
  • Compliance with these Terms of Service
  • Technical feasibility and third-party service availability

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice. We will make every effort to minimize disruption to your business and provide alternative solutions when possible.

Client Responsibilities

Information & Materials

  • Provide accurate business information
  • Supply required content and materials
  • Ensure legal ownership of provided content
  • Respond to requests in a timely manner

Cooperation

  • Participate in project calls and meetings
  • Provide feedback within agreed timeframes
  • Make decisions promptly when requested
  • Communicate changes or concerns clearly

Payment

  • Pay invoices according to agreed terms
  • Maintain current payment information
  • Notify us of billing issues promptly
  • Cover applicable taxes and fees

Legal Compliance

  • Ensure business operations are legal
  • Comply with advertising regulations
  • Respect intellectual property rights
  • Follow industry-specific requirements

Payment Terms and Conditions

Pricing and Fees

Our pricing structure varies by service type:

  • Fixed Price Services: Website development and design projects are typically quoted as fixed-price packages
  • Performance-Based Services: Advertising management operates on a performance-based model where we earn a percentage of additional revenue generated
  • Monthly Services: Ongoing services like content marketing and maintenance are billed monthly
  • Custom Projects: Unique requirements are quoted individually based on scope and complexity

Payment Schedule

Website Projects

  • 50% deposit required to begin work
  • Remaining 50% due upon completion
  • Projects cannot commence without deposit
  • Final delivery contingent on full payment

Monthly Services

  • Billed monthly in advance
  • Payment due within 15 days of invoice
  • Automatic billing available
  • Service suspension for non-payment

Late Payment Policy

Overdue accounts may be subject to a 1.5% monthly service charge and suspension of services. Accounts over 60 days past due may be sent to collections, and the client will be responsible for all collection costs including reasonable attorney fees.

Intellectual Property Rights

Client Ownership

Upon full payment, clients receive full ownership of:

  • Custom website design and development
  • Logo and branding materials created specifically for the client
  • Original content written for the client's business
  • Custom graphics and visual elements

A1Sites Intellectual Property

The following remain the intellectual property of A1Sites:

  • Proprietary methodologies, processes, and business strategies
  • Template designs and frameworks (unless specifically purchased)
  • Marketing automation workflows and sequences
  • Analytical tools and reporting systems
  • Company name, logo, and branding materials

Third-Party Materials

Some projects may include third-party elements:

  • Stock photos, fonts, and graphics (licensed for client use)
  • Software plugins and integrations (subject to their respective licenses)
  • Third-party APIs and services (governed by their terms)

Clients are responsible for maintaining valid licenses for third-party materials after project completion.

Portfolio Rights

A1Sites reserves the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing. We will not disclose confidential business information or sensitive data.

Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed with reasonable care and skill consistent with industry standards. Specifically:

  • Websites will function as designed across major browsers and devices
  • All work will be original or properly licensed
  • Services will comply with applicable laws and regulations
  • We will use reasonable security measures to protect client data

Important Disclaimers

No Results Guarantee: While we strive for success, we cannot guarantee specific results from marketing campaigns or SEO efforts.

Third-Party Services: We are not responsible for the performance or availability of third-party services, platforms, or integrations.

Market Changes: Digital marketing is subject to algorithm changes, platform policy updates, and market fluctuations beyond our control.

Limitation of Liability

To the maximum extent permitted by law, A1Sites' total liability for any claims arising from or related to our services shall not exceed the amount paid by the client for the specific service giving rise to the claim.

In no event shall A1Sites be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, or business opportunities
  • Loss of data or business interruption
  • Damages resulting from third-party services or platform changes
  • Any damages arising from client's failure to meet their responsibilities

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.

Termination

Client Termination Rights

  • Terminate ongoing services with 30 days written notice
  • Cancel within 7 days of signing for full refund (cooling-off period)
  • Receive refund of unused prepaid services
  • Retain ownership of completed work upon payment

A1Sites Termination Rights

  • Terminate for non-payment after 30 days past due
  • Terminate immediately for breach of terms
  • Terminate for illegal activities or violations
  • Terminate with 30 days notice for business reasons

Effect of Termination

Upon termination, all ongoing work will cease, access to our services will be revoked, and any outstanding balances will become immediately due. Completed work will be delivered upon full payment of all outstanding amounts.

Dispute Resolution

Informal Resolution

Before pursuing formal legal action, we encourage clients to contact us directly to resolve any disputes. Most issues can be resolved through open communication and mutual understanding.

Contact for Disputes: [email protected] or (555) 123-4567

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. Any legal disputes shall be resolved in the courts of [Your Jurisdiction].

Contact Information

If you have questions about these Terms of Service, please contact us:

General Inquiries

(555) 123-4567
Mon-Fri: 9AM-6PM EST

Legal Matters

Contract Disputes
Terms Questions

Changes to Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or service offerings. When we make changes, we will:

  • Update the "Last Updated" date at the top of these Terms
  • Notify existing clients via email of material changes
  • Post the updated Terms on our website
  • Provide a reasonable notice period for significant changes

Your continued use of our services after the effective date of any changes constitutes acceptance of the revised Terms.

These Terms of Service are Effective

December 15, 2024

By using our services after this date, you agree to be bound by these Terms.

Terms Summary

Here's a plain-English summary of the key points (this doesn't replace reading the full terms above)

What We Promise

  • Deliver quality work that meets industry standards
  • Communicate clearly and respond promptly
  • Protect your business information and data
  • Give you ownership of work you've paid for
  • Provide support and address issues fairly

What We Need

  • Pay invoices on time according to our agreement
  • Provide materials and feedback when requested
  • Respond to our communications within reasonable timeframes
  • Ensure your business operations are legal and compliant
  • Treat our team with respect and professionalism

Payment Made Simple

Website Projects: 50% to start, 50% when complete
Monthly Services: Billed monthly, due within 15 days
Advertising: Performance-based - we only earn when you earn
Late Payments: 1.5% monthly fee + possible service suspension

Your Protection

  • 90-day satisfaction guarantee on all services
  • 7-day cooling-off period for full refund
  • Cancel ongoing services with 30 days notice
  • Keep ownership of completed work after payment
  • Fair dispute resolution process
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Questions About Our Terms?

We believe in transparent business relationships. If anything in our terms is unclear, we're happy to explain it in plain English.

Email Us

Get detailed answers via email

[email protected]

Call Us

Speak directly with our team

(555) 123-4567

Schedule Call

Discuss terms during consultation

Book Meeting